"For this IT-challenged over 50, Owen Harris has been a God-send. Impudence from a machine is never welcome and on several occasions having followed the on-screen instructions and subsequently lost the will to live, I've called Owen and always within hours he has arrived and either restored order or removed the offending piece for repair. His patience with less than intelligent questions and his ability to explain computer-speak in English makes him an excellent teacher and each visit a mini-masterclass. I could not recommend him more highly." Anne Daly, client.